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CONTACT US
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FREQUENT QUESTIONS
Solumer specializes in the international distribution of raw materials for the chemical industry, such as surfactants, solvents, specialty chemicals and products for industrial processes.
We are present in Latin America, with commercial offices and strategic allies in several countries, which allows us to offer logistic and commercial solutions adapted to each local market.
Solumer acts as a strategic business partner, representing selected manufacturers globally and providing direct technical and commercial support to our industrial customers.
We offer access to competitive conditions, technical support in the local language, after-sales follow-up, logistical advice and flexibility in quantities, terms and payment methods, minimizing risks in international transactions.
You can contact us through the form on our website or send us an email with your technical needs to receive a proposal tailored to your industry.
Yes, we represent some brands on an exclusive basis for certain regions, which guarantees traceability, technical support from the manufacturer and commercial protection for our recurring customers.
Yes, we work with manufacturers who have the capacity to formulate and adapt to specific customer requirements. In addition, we develop prototypes of products, parts, machinery and customized technology.
Yes, our technical-commercial team provides support throughout the entire cycle: from product evaluation to industrial implementation and subsequent adjustments if necessary.
Solumer inspects shipments on site and maintains a photographic record of the cargo. In addition, we work only with manufacturers audited and certified under international standards. Each shipment is accompanied by certificates of analysis and traceability documentation.
We offer conditions adapted to the client: prepayment, letter of credit, credit terms (subject to approval), and we work with first level banks.
We have a structured protocol for the reception and analysis of claims. Our commitment is to respond within a maximum of 72 working hours with a technical and/or commercial solution.